Virtually all industries today face a storm of new technologies, evolving customer behaviours, globalization, and pressure from stakeholders. In response, they make profound changes in strategies, business models, culture, people and processes to transform and achieve sustainable performance improvement. Yet many transformations fail to deliver. Why? In many cases, enterprises focus too much on the finish line and not enough on capabilities they need to build and strengthen to get there.
Each transformation requires a new, specific capabilities that the enterprise needs to build or derive to execute the transformation and sustain its benefits. Lasting transformation hinge on capabilities. Identifying and developing the requisite capabilities can mean the difference between a successful, sustained transformation and a short-term effort whose results quickly fade. To address the challenges, enterprises need to enable and sustain behaviours- the activities, interactions, and decisions, to create value.
Each transformation requires a new, specific capabilities that the enterprise needs to build or derive to execute the transformation and sustain its benefits. Lasting transformation hinge on capabilities. Identifying and developing the requisite capabilities can mean the difference between a successful, sustained transformation and a short-term effort whose results quickly fade. To address the challenges, enterprises need to enable and sustain behaviours- the activities, interactions, and decisions, to create value.
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