Retail

The retail industry is rife with digital innovation and organisational change. Consumers are drawn to the ease and convenience of being just a click away from all the essential information and thus, rely on online and mobile shopping. Consequently, traditional retailers are inculcating digital channels into stores to tap those consumer preferences. At the same time, pure-play online retailers are increasingly opening physical stores at various locations to capitalise on the tangible experiences that cannot be delivered through a device. Nevertheless, they both aim at creating a highly personalized, consistent, and integrated shopping experience for customers across all touch points.

Skraves develop retail solutions that are experience centric, outcome based, agile and lean focused, service oriented and ecosystem driven. Our omni-channel platforms enable retailers to increase engagements, evaluate and influence their buying decisions. Our solutions help address challenges and unlock opportunities to improve online and in-store customer visits, streamline operations throughout, maximize ROI and assure sustainability today and beyond.