Overview
Globalization, digital technology, and rising cost pressures and consumer purchasing power are transforming consumer demand and fuelling growth in the travel and hospitality industry.
With millennials constituting the fastest growing customer segment in the travel industry, the focus has shifted to delivering a holistic, real time, memorable and personalized travel experience. The shift calls for providing the technological means- apps, online portals, social pages, etc- to enable them discover, research, transact and comment- at competitive prices across the value chain.
For delivering a smooth journey experience, reimagination and digital transformation of mobility services is essential. Travel and hospitality enterprises need to gain a comprehensive understanding of a passenger’s preferences and requirements for continuous engagement and personalized services, collaborate with partners for ancillary services, and improve asset management to ensure timely availability.
Skraves partners with the travel and hospitality enterprises to help them navigate the inevitable industry and business changes and achieve optimum value for technological investments. We assist in modernizing the IT infrastructure, applications, upscaling reservation systems, customer services, databases and back office processes. Our cognitive computing algorithms help them shape the travel experiences at every touchpoint.
With millennials constituting the fastest growing customer segment in the travel industry, the focus has shifted to delivering a holistic, real time, memorable and personalized travel experience. The shift calls for providing the technological means- apps, online portals, social pages, etc- to enable them discover, research, transact and comment- at competitive prices across the value chain.
For delivering a smooth journey experience, reimagination and digital transformation of mobility services is essential. Travel and hospitality enterprises need to gain a comprehensive understanding of a passenger’s preferences and requirements for continuous engagement and personalized services, collaborate with partners for ancillary services, and improve asset management to ensure timely availability.
Skraves partners with the travel and hospitality enterprises to help them navigate the inevitable industry and business changes and achieve optimum value for technological investments. We assist in modernizing the IT infrastructure, applications, upscaling reservation systems, customer services, databases and back office processes. Our cognitive computing algorithms help them shape the travel experiences at every touchpoint.
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